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Why I canceled my once loved and intuitive Yahoo! Mail Plus e-mail account and ditched Yahoo! Mail BETA

16 April, 2007 10:01

During the cancelation process, I was given a tiny little text area to express why I no longer appreciate what Yahoo! premium services offer.  Here is what I wrote:

Your phone support technician, Jake made no attempt to resolve the send/receive issue I was having with my account.  I asked if he could have someone look into the problem, or if he could transfer me to an higher level support employee, but he refused.  He made me aware, that sometimes it can take up to 48 hours for Yahoo!'s mail server to deliver mail.  This is not a service I would like to pay for.  I told your representative I would wait 48 hours, and if the problem doesn't magically resolve on its own, I would be canceling my account.  He replied it was my choice and I can do whatever I want.  Please note that the problem in question, verifying e-mail addresses had been a problem for well over a year.  When contacting your technical support over a year ago, I was given a work-around enabling me to bypass the verification codes.  A year later, which is now, the work-around no longer works, I need to setup forwarding immediately, your tech support chooses to not help, and your business does not care if a paying customer renews his premium account.  I don't feel the Yahoo! in the air anymore. 

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Main Entry: spew
Function: verb
Etymology: Middle English, from Old English spIwan; akin to Old High German spIwan to spit, Latin spuere, Greek ptyein intransitive verb
1 : VOMIT
2 : to come forth in a flood or gush
3 : to ooze out as if under pressure : EXUDE transitive verb
1 : VOMIT
2 : to send or cast forth with vigor or violence or in great quantity -- often used with out - spew-er noun
--
Merriam-Webster

Land where drunk cows swim and home to my daily hand